Contents

Introduction

Last updated: May 15, 2025

Welcome to Camlirak Casino Hotel. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and inform you of your privacy rights and how the law protects you.

This privacy policy applies to all personal information collected through our website, when you stay at any of our casino hotel properties, participate in our loyalty program, or otherwise interact with Camlirak Casino Hotel.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information

  • Identity Data: Including first name, last name, username or similar identifier, date of birth, and gender.
  • Contact Data: Including billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Including payment card details and bank account information.
  • Transaction Data: Including details about payments to and from you and other details of products and services you have purchased from us.
  • Profile Data: Including your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Gaming Data: Including your gaming preferences, betting patterns, and gaming history.

Technical Information

  • Technical Data: Including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Including information about how you use our website, products, and services.

How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your account
  • To process and fulfill your reservations and requests
  • To provide personalized services and experiences
  • To communicate with you about your stay, our services, special offers, and promotions
  • To administer and protect our business and this website
  • To deliver relevant website content and advertisements to you
  • To measure or understand the effectiveness of the advertising we serve to you
  • To comply with legal and regulatory requirements

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Information Sharing

We may share your personal information with:

  • Other properties within the Camlirak Casino Hotel group to provide consistent service across our locations
  • Service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service
  • Business partners, such as loyalty program partners or event co-sponsors
  • Regulatory authorities, law enforcement agencies, courts, and other public bodies when required by law
  • Professional advisers including lawyers, bankers, auditors, and insurers

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to distinguish you from other users of our website, to provide a better experience when you browse our website, and to improve our site's performance.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly Necessary Cookies: Required for the operation of our website
  • Analytical/Performance Cookies: Allow us to recognize and count visitors and see how visitors move around our website
  • Functionality Cookies: Enable us to personalize our content for you
  • Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

International Transfers

We may transfer your personal data to countries outside your country of residence, including to countries that may not provide the same level of data protection as your home country.

Whenever we transfer your personal data out of your country, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards and complying with applicable laws.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer at:

Email: [email protected]

Postal address: Camlirak Casino Hotel, 123 Luxury Lane, Monte Carlo, MC 98000

Phone: +1 (555) 123-4567