Responsible Gaming

Our Responsible Gaming Principles

Our responsible gaming policy is built on the following principles:

• Gaming should be approached as entertainment, not as a source of income or means to resolve financial difficulties
• Players should make informed choices based on their individual circumstances
• Players should set time and financial limits before playing
• Players should never chase losses or view gaming as a way to recover money
• Players should not game when under the influence of alcohol or when feeling upset or depressed
• Players should balance gaming with other leisure activities

Self-Assessment Questionnaire

Are you concerned about your gaming habits? Answer the following questions to help assess your gaming behavior:

If you answered "Yes" to any of these questions, we encourage you to speak with one of our responsible gaming advisors or seek support from the resources listed below.

Responsible Gaming Tools

Camlirak Casino Hotel offers a variety of tools to help you maintain control over your gaming activities:

Setting Limits

Setting limits on your time and money spent gaming is one of the most effective ways to ensure gaming remains enjoyable. We recommend:

Financial Limits

• Decide on a budget before you start playing
• Only game with money you can afford to lose
• Never borrow money to game
• Set daily, weekly, or monthly deposit limits
• Take only a set amount of cash to the casino and leave credit/debit cards at home

Time Limits

• Decide how long you will play before you start
• Take regular breaks
• Balance gaming with other activities
• Set an alarm to remind you when to stop
• Avoid gaming when tired or under stress

To set limits on your account, please visit the responsible gaming desk in any of our casino hotels or contact a member of our responsible gaming team.

Self-Exclusion Program

If you feel you need to take a break from gaming, our self-exclusion program allows you to voluntarily ban yourself from all gaming activities at Camlirak Casino Hotel properties for a specified period or permanently.

How Self-Exclusion Works

1. Visit the responsible gaming desk at any Camlirak Casino Hotel
2. Complete a self-exclusion form with a responsible gaming advisor
3. Choose your exclusion period (6 months, 1 year, 5 years, or lifetime)
4. Your photo will be taken for identification purposes
5. You will be removed from all marketing lists
6. Any attempt to enter the gaming areas during your exclusion period will result in removal and possible trespassing charges

Once your self-exclusion period has expired, you may apply for reinstatement by contacting our responsible gaming team.

Warning Signs of Problem Gaming

Problem gaming can affect anyone. Here are some warning signs to watch for:

If you or someone you know exhibits these signs, please seek support from the resources listed below.

Support Resources

If you are concerned about your gaming habits or those of someone you know, help is available:

Employee Training

All Camlirak Casino Hotel employees receive comprehensive training on responsible gaming:

• Recognition of problem gaming behaviors
• How to approach guests who may be exhibiting signs of problem gaming
• Information about available resources and support services
• Procedures for implementing self-exclusion and other responsible gaming tools

Our dedicated Responsible Gaming Advisors undergo additional specialized training to provide more in-depth assistance.

Protection of Minors

Camlirak Casino Hotel is committed to preventing underage gaming:

• All guests must be at least 21 years of age to enter gaming areas
• Valid identification is checked at all casino entrances
• Employees are trained to identify and verify proper identification
• Minors are not permitted to loiter near gaming areas, even when accompanied by adults
• Marketing materials are not directed at individuals under 21

We take our responsibility to prevent underage gaming seriously and maintain a strict "zero tolerance" policy.

Contact Our Responsible Gaming Team

If you have questions about our responsible gaming program or need assistance, please contact us:

Our responsible gaming team is available 24 hours a day, 7 days a week to provide confidential support and information.